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SELECTED ISSUE
Spa Business
2013 issue 3

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Spa Business 2013 issue 3
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5   Editor's letter: India: challenge and opportunity
Spa operators who enter this market off the back of powerful retail brands will have both a strategic advantage and higher revenues

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14   Letters: Write to reply
Cellulite machine trends in the UAE
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18   News: News update
Thai spa consumers and US spa industry stats revealed; Dalai Lama to answer industry questions at GSWS; and Paramount creates a spa concept
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24   Ask an expert: Facials
More spas are starting to focus on facials as they’re better for the bottom line. Elly Earls reports
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29   Advertisement Promotion: QMS Medicosmetics
QMS Medicosmetics’ exceptional collection of skincare and spa treatments designed to offer superior results for every type of spa
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30   Interview: Lee David Stephens
Thai-based management company MSpa runs 44 spas with 450 staff. The General Manager talks to Katie Barnes about a recent deal with Per Aquum and its rapid expansion

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38   Interview: Kathryn Moore
MSpa’s operations director is creating a brand new wellness concept and a fast track spa manager programme

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42   Company Profile Promotion: GOCO Hospitality
After just four years of operation GOCO Hospitality is regarded as a global leader in wellness hospitality segment of the industry. With 22 projects on its books, spanning three continents, we look at what underpins the company’s success
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48   Green: Being green
Ecocert’s new Being label is the first public-facing green certification for spa operations, eco-friendly

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51   Advertisement Promotion: Spameeting Autumn 2013
Following the success of the seventh edition of Spameeting in Morocco earlier this year, the Autumn 2013 event is already 70 per cent booked!
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52   Promotional Feature: Part 4 - Pre-Opening
Opening a spa successfully is all about planning. Gary Henkin, president of WTS and Doug Chambers, principal of Blu Spas, share their experience of pre-opening
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54   Country focus: Vietnamese vision
Neena Dhillon investigates the spa scene in Vietnam, one of the emerging CIVETS economies
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62   Company Profile Promotion: Aromatherapy Associates
Global product company Aromatherapy Associates knows how to make treatments and retail work in a spa environment and partners with operators to make a real point of difference

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66   Research: Price to pay
A GSWS report on global therapist pay focuses on differing salary composition, benefi t and commission structures. Lisa Starr takes a closer look
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72   Spa Retreat: Running on juice
Juice Master founder Jason Vale tells Kate Cracknell about its retreats and how juicing can help prevent disease

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78   Interview: Wee Wei Ling
Neena Dhillon meets the founder of St Gregory: the spa brand owned by Pan Pacific that’s just opened a wellness floor in Singapore’s ‘hotel in a garden’
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84   Research: Moving target
A McKinsey study highlights the fast-changing spending patterns of China’s luxury consumers. Leonor Stanton finds out what this means for spas
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88   Company Profile Promotion: The Christina Company
With over 30 years in the skincare and cosmeceutical industry, The Christina Company is helping spas deliver visible results to clients with its highly advanced preparations
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90   Product focus: Skincare prescription – part 2
A skincare prescription round-up including the geneOnyx DNA test
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94   Fitness: Fast forward
We look at the science behind Tabata, a brand new exercise class designed to deliver results in just four minutes
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98   Mystery shopper: Osmosis Day Spa Sanctuary
Mia Kyricos tries out the famous enzyme baths at Osmosis, California
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101   Advertisement Promotion: A gift from Ez-Runner...
Vouchers can be used as a stand-alone system integrated into your website or added as a module of Ez-Runner’s leisure management software to control your spa facility
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103   Spa software: CEO briefings – part 3
Software trend predictions by CEOs
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110   Products:
Equipment and product launches
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